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1. Check the connection between the power cable & AC wall socket.
2. If the power still doesn?�t come on, try connecting other electronic products to check if the electricity flows properly.
3. If the problem persists, please call our service center. (+82-2-2006-6978) |
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1. Check the network connection.
2. If the network is connected but still unable to access to the OfficeHARD, there might be a possibilty of IP crash in
same network.
Please check whether OfficeHARD IP address is used for other device.
3. If OfficeHARD IP address is used by other device in sametime, please change the other device's IP
address to different one to solve the IP crash.
4. If the problem persists, please call our service center. (+82-2-2006-6978)
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1. Generally it is explained base on environment with DHCP server provided. If not, please contact us |
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1. Router or hub setup instruction is different by different brand. Please refer to your router/hub manual. |
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1. The OfficeHARD free service period expires 1 year from the purchase date.
After the free service period is over, you can purchase a product service package to protect your OfficeHARD.
Please contact our service center.
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1. All major operating systems are compatible with the client version . (Windows, Llinux, OS X, etc.) . |
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1. The IP setup may be incorrect for the router/hub. |
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1. There is no way to retrieve an administrator password. Please contact our service center.
2. For user passwords, please contact your OfficeHARD administrator.
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1. Both administrator and user have to be online to use OfficeHARD. |
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