Product Care Service
All Products : Free A/S (1 year), Additional 1 year ($300), Additional 2 year ($400)
Update & Technical Support (E-mail, Phone, Remote Control)
Visit Service: $200 (only for local)
Update & Technical Support (E-mail, Phone, Remote Control)
Visit Service: $200 (only for local)
Terms of Refund, Exchange, Damage Cover
Refund available within 7 days from purchase date.
Exchange available for only faulty product within 3 months from purchase date.
Jiransoft/OfficeHARD is not responsible for any data loss.
* For data security, please be advised to backup data once a week by OfficeHARD Mini.
Exchange available for only faulty product within 3 months from purchase date.
Jiransoft/OfficeHARD is not responsible for any data loss.
* For data security, please be advised to backup data once a week by OfficeHARD Mini.
A/S
1. Visitation: Mon~Fri 09:00~18:00 (lunch time 12:00~13:00)
2. By Courier: Besides on faulty product within a month, customer must bear the courier service.
2. By Courier: Besides on faulty product within a month, customer must bear the courier service.
Contact Information
Phone: +82-2-2006-6978 / Mon~Fri 09:00~18:00 (lunch time 12:00~13:00)/Sat~Sun & Holiday Off-day
E-mail: officehard@jiran.com / Mon~Fri 09:00~18:00 (lunch 12:00~13:00)/Sat~Sun & Holiday Off-day
Address: Jiransoft Co., Ltd, 3th Fl, Shin-Sa 2 Bldg, 966-5 Dae-Chi Dong, Gang-Nam Gu, Seoul
E-mail: officehard@jiran.com / Mon~Fri 09:00~18:00 (lunch 12:00~13:00)/Sat~Sun & Holiday Off-day
Address: Jiransoft Co., Ltd, 3th Fl, Shin-Sa 2 Bldg, 966-5 Dae-Chi Dong, Gang-Nam Gu, Seoul